Terms and Conditions
This website is operated by Ènora. Throughout the site, the terms “we”, “us” and “our” refer to Ènora. By visiting our site and/or purchasing something from us, you engage in our service and agree to be bound by the following Terms and Conditions.
1. Online Store Terms
By agreeing to these Terms, you confirm that you are at least the age of majority in your state or country of residence, or that you have given consent for any minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose.
2. General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding payment information) may be transferred unencrypted and involve transmissions over various networks.
3. Products and Services
All products sold by Ènora are handmade. Due to the handmade nature, slight variations in color, size, stitching, or design may occur and are not considered defects.
Product images are for reference only and may vary slightly due to lighting or screen differences.
4. Accuracy of Information
We are not responsible if information made available on this site is not accurate, complete, or current. Any reliance on the material on this site is at your own risk.
5. Pricing and Payments
All prices are listed in INR (₹) unless stated otherwise.
Prices are subject to change without notice. We reserve the right to modify or discontinue any product without prior notice.
6. Orders and Billing
We reserve the right to refuse or cancel any order. In the event of cancellation, any payment already made will be refunded according to our refund policy.
You agree to provide current, complete, and accurate purchase information.
7. Shipping and Delivery
Delivery timelines are estimates only. We are not responsible for delays caused by courier partners, weather conditions, or unforeseen circumstances.
8. Returns and Refunds
Due to the handmade nature of our products, returns or exchanges are not accepted unless the product is received damaged or defective.
Any issues must be reported within 24–48 hours of delivery along with clear photographic or video evidence.
9. Intellectual Property
All content on this site, including designs, images, logos, text, and graphics, is the property of Ènora and is protected by applicable intellectual property laws.
Unauthorized use or reproduction is strictly prohibited.
10. User Comments and Feedback
If you submit reviews, feedback, or other content, you grant us the right to use, edit, and display such content without restriction.
We reserve the right to remove any content deemed inappropriate or unlawful.
11. Disclaimer of Warranties
Our website and products are provided “as is” and “as available” without any warranties, express or implied.
12. Limitation of Liability
Ènora shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
13. Indemnification
You agree to indemnify and hold Ènora harmless from any claim or demand arising out of your breach of these Terms or misuse of the website.
14. Severability
If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions shall remain in effect.
15. Termination
We may terminate or suspend access to our website if you violate these Terms.
16. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of India.
17. Changes to Terms
We reserve the right to update or replace any part of these Terms at any time. Continued use of the website constitutes acceptance of those changes.
18. Contact Information
Questions about the Terms and Conditions should be sent to us at:
📧 care.enora@gmail.com